Planit+ Concierge Service

Our Concierge Service is a guide to introducing all products and services offered by Planit Australia.

We want to provide our customers with an excellent customer experience which will enable them to utilise all the systems and services available to them efficiently.

The welcome orientation appointment suits both new and existing customers.

We want to ensure you and your team have the resources at your fingertips to utilise the full functionality of your software which will ensure it is successfully integrated into your business.

The Concierge Service explains the accessibility of the tools and how to use our self-help systems, while delivering a brief overview of key elements within the Planit Customer Service Experience. 

  • Hexagon Customer Portal activation and walk-through

  • How to access CABINET VISION downloads

  • Nexus Community activation and walk-through

  • Nexus Academy walk-through

  • Demonstration of and how to access Planit Services

  • How to access the Planit Certified Help Desk

  • How to use the Online Scheduling System

Our Concierge Service

  • Planit Online Store

  • Solid Setup+ Store

  • Planit YouTube Channel

  • Preservation of data with CABINET VISION Database backup assistance

  • Understanding your CABINET VISION License with care instructions

  • The importance of the End User License Agreement